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More than just convenience: Cesar Sarmiento tells why commuters prefer Grab, Uber over taxis

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The widespread uproar over the possible reduction in the number of Grab and Uber vehicles on the road shows commuters now expect more from public transport providers, Catanduanes Rep. Cesar Sarmiento said.

“People want transparency in pricing, accountability of both the passengers and drivers, reliability of service, driver courtesy, the convenience technology, and the smell of a new car,” said Sarmiento said during the House committee on Metro Manila development’s hearing on transport network vehicle services (TNVS).

Sarmiento said the House committee on transportation which he heads will immediately begin deliberations on House bills relating to TNVs and transport network companies (TNCs).

The Land Transportation and Franchising Regulatory Board (LTFRB) drew flak for threatening to apprehend Grab and Uber vehicles which do not have the necessary papers to operate.

Drivers who work with the TNCs have complained that the LTFRB sat on their applications for over a year so they were unable to get a permit.